Google have been testing a simplified look for their local pack again. This time they’ve removed the images and the review stars, and left just the tap to call and directions button.

Here’s a before and after screenshot from serountable:


You should keep an eye on how this affects your click through and conversion rates. If you appear in the local pack you’re likely to see some changes to the number of calls and direction requests, and are if you’re not, you’re likely to see changes to the number of click throughs you get.

There’s no sure way of telling if it’ll be positive or negative, but our guess is that the simplified look will encourage more people to use the local pack, as it’s now driving a specific action and requires even less effort on the users’ behalf.

Another interesting thing to note is that Google have removed the review stars from the new-look local pack, so this may become less of a factor for users’ decision making processes.

This change is still in the beta phase of testing, but even if Google decide to change back, the test may alter your data for the time it was running.

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About Anika

Anika is our digital marketing creative and social media guru, with a passion for everything design and user experience optimisation. She's passionate about strategising new campaigns and utilising her knowledge of the psychology behind the consumer’s journey.

Outside the office she spends most of her time outdoors or trying to be the ultimate master chef.

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